Frequently Asked Questions
Yes — to 40+ countries worldwide. Every order ships in reinforced, product-specific packaging built for safe transit. Mailboxes, vent covers, and floor hatches each require different crating; we handle all of it. Typical international transit is 5–14 days depending on destination.
On the FerrumDecor source site, the confirmed baseline is: vent covers 5-8 business days after drawing approval, mailboxes 5-8 business days after drawing approval, and floor hatches about 3 weeks after drawing approval. Final timing still depends on size, options, and production queue.
We fabricate in corten (weathering steel), 304 and 316 stainless steel, solid brass, copper, and powder-coated mild steel. Every material is sourced at architectural grade — no plating, no thin-gauge substitutions. We'll recommend the right material for your climate and application.
Yes. Custom sizing is core to the process. FerrumDecor source materials state production accuracy up to 0.1 mm for made-to-order work. Send the opening dimensions, installation type, and a reference image if the pattern or finish matters.
Mailboxes are our original product — custom-fabricated in corten, stainless, or brass to fit your facade. Vent covers replace standard grilles with architectural-grade metal pieces that integrate with your interior. Floor hatches are structural access panels that flush-mount into finished flooring — glass, steel, or tile-finish versions available.
Send your dimensions, material preference, and installation type via WhatsApp (+380 67 381 44 04) or email (ferrumdecorstudio@icloud.com). A photo of the location helps. FerrumDecor source materials indicate a direct quote workflow with drawing review before fabrication starts.